process4.biz 7.x Documentation

features description for Process4.biz

IEM_002: Exception 0x800AC472 (export/import with Office2013)

Problem

Exception 0x800AC472 on export/import to/from Office 2013 document.

327976 327977

Reason

The problem is that the unregistered Office always shows a message-window with a registering proposal, but this completely breaks all “automation” stuff.This means: All invisible automation of object handling from Excel, Word or Visio starts in background, which shows a for the users invisible message-window that waits for their clicking of a button, but instead crashes the automation link. This rises the error with code “0x800AC472” representing a timeout exception.

Solution

 It may be fixed later in some Office patch by Microsoft.