7.x Documentation

features description for

Inst_001: Failed to create the user due to an invalid password


You install the p4b setup and activate the installation of the demo or the empty db. You enter the sql username (sa) and password. The connection to SQL Server is successful.

!Install1.png! You proceed with the setup. During the installation, the following message appears.



The problem is caused due to misfit between the domain password policy and the current password for “sa” SQL-user.
Most probably, “sa” password has less characters as it is forced to use by domain policy (7 characters):


If the policy password in Windows is enabled and the SQL user password does not apply to policy, then during the installation of the application an error occurs.

Here are two possible solutions:

  1. Change domain policy. It is the most dangerous way and we do not recommend it.

  2. Change password for “sa” user - in this case it should be at least 7 characters long.