process4.biz 7.x Documentation

features description for Process4.biz

WebP_014: Properties of objects can't be displayed in Web

Problem

You open a diagram in Web Portal and click on an object. Result: page cannot be found.

Reasons

  1. The shape has not been created correctly.
  2. You click on the empty space on the object and not on the text.

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Solution

Edit your shape in Visio. Open ShapeSheet Window for the shape and remove “PhoenixObjectGUID” from the shape and from all sub-shapes if the shape is grouped. Update all diagrams using the shape and then publish again.

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