7.x Documentation

features description for

WebP_014: Properties of objects can't be displayed in Web


You open a diagram in Web Portal and click on an object. Result: page cannot be found.


  1. The shape has not been created correctly.
  2. You click on the empty space on the object and not on the text.

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Edit your shape in Visio. Open ShapeSheet Window for the shape and remove “PhoenixObjectGUID” from the shape and from all sub-shapes if the shape is grouped. Update all diagrams using the shape and then publish again.