process4.biz 7.x Documentation

features description for Process4.biz

WebP_017: No access to Add-In while processing Visio in background

When creating/updating a web publication, the following error appears:

Starting Visio worker process ...

Cannot access the process4.biz-Add-In in the Visio background process. Probably this is caused by some security or configuration settings which are preventing this access. Please contact helpdesk@Process4.biz or ask for support. Process4.biz: Exception error occurred.

Possible causes

  • A new Visio version was installed 
  • The process4.biz Add In was deactivated 

Troubleshooting

Uninstall Process4.biz and install it again so that all necessary registry entries are created correctly.

Also you can try to run p4b as a different user on the same computer to see if the problem is in some user settings.